General Shipping Terms
The majority of our items are shipped through UPS Ground. You will receive an email confirmation with tracking number when your order has shipped. Most in-stock items ship within 1-2 business days. Please note that items ordered together may be shipped separately. Occasionally some items may be back-ordered or out of stock. You will be emailed in a timely fashion should this be the case. Orders shipped within TEXAS will be charged TX sales tax. Orders shipped outside of TX will not be charged sales tax. To inquire about placing an order outside of the US, please create a ticket at www.hivesandhoney.com/account before ordering.
We accept the following methods of payment: Visa, Mastercard, American Express, PayPal.
Returns and Exchanges
We take great pride in the quality of our merchandise. There is a one year manufacturer’s limited warranty against factory defects. Any item that arrives with a visible defect, or damage, will require a claim to be processed by opening a ticket at the following link: https://hivesandhoney.com/account.
We are able to provide replacement parts (drawers, doors, lids, legs, hardware, etc) at no charge, but damage to the actual body of the item may require a more complex solution.
Images are required for all claims, including packaging and item detail, all packaging materials must be kept intact for returns. All returns must be returned to us in its original packaging. All Returns must be in unused condition, with all original packaging.
ALL Returns are subject to Shipping Costs and a 25% Restocking Fee.
Items that have been assembled and/or missing any of the original packaging are not eligible for return.
* *Returns are not accepted if the original packaging is not available. No Exceptions!* *
Once we have received your returned item(s) we will process and refund within five business days.
I purchased theLANDRY GRAY JEWELRY ARmoire withmirror and storage. The chest is all grey and the lid was dark brown. Is that right? I should say I don’t think so. How do I get a grey lid to match the chest??? [email protected]. Thank [email protected]
Good afternoon,
Please send us an email to [email protected]
I order a armoire on Monday and I still haven’t received tracking information can you help me?
Please email us at [email protected]
Are they put of stock
I did not get the hardware for assembly the jewelry armoire style# 8008-052 color walnut, upc: 857818008052 Please respond back asap. Thank you, Patti Tinney
I ordered an armoire on Amazon on June24’2021. And although the armoire is very nice….the lid was damaged! Is it possible to get a new lid, and qwould the stains match?
Can I get a replacement key for the jewelry chest?
I order a jewelry armoire about 2 months ago and haven’t gotten an email or any kind.can you please let me know what’s going on wit my order! No response at all. This not business like at all!
I was gifted the Nora Freestanding Jewelry Armoire – Cherry without packaging. I’m only requesting the hardware to be shipped even if I’ve got to pay for the hardware. Please email, call (810) 990-3045, or ship hardware to Ms. Rita Curtis
3489 Ewald Circle
Detroit Michigan 48204
Thank you so mush for your time and efforts
Sincerely
Rita Curtis
(810) 990-3045
Hello,I received an armoire for Christmas. I need some missing hardware sent to me please. And thank you
My chest arrived with 3 bubbles in laminate on the top drawer which also has a 2 inch crack in it. How do we take care of this problem?
Hi, just wondering how often you restock. Thanks!
I received my order of a black Nora Jewelry Armoire Style #: 4588-345 UPC: 850004588345 Color: Black I am very happy with it except for the lid It does not have predrilled holes for the screws Can I get another lid with mirror sent with the holes predrilled Thank you
I ordered a jewelry chest and never received an email.
Not happy with the product. Requesting a replacement please