My Tickets

21 thoughts on “My Tickets

    1. Good afternoon!

      Thank you for purchasing one of our products! We apologize you have not received your free gift, yet. We’d love to send you a free gift–a limited edition bee key chain from our collection via USPS!

      It should be delivered within 7-10 business days.

      Kind Regards,
      Hives & Honey Team

  1. RE: Ticket #23878
    Below is the email response for my jewelry armoire. I received one new knob ad screw yesterday however the screw was not long enough and it is still striped so the know will not tighten to the drawer. Another possibility is that I think the hole for the knob is too large so the knob is too loose. Perhaps another bottom drawer ? please respond or send a new drawer/ nob. thank ou.

    [Ticket #23878] We are able to provide replacement parts (doors, drawers, lids, etc) at no charge. A replacement knob with hardware will sent first thing tomorrow morning via UPS. We recommend your local DIY store for touch pens.
    Your UPS tracking number is 1ZY9R9670370665978

      1. Hi!

        Thank you for providing your address. We will mail it first thing tomorrow morning via USPS.

        Thank you for being a Hives & Honey customer!

        Best,
        Lucretia

      2. Good Morning!

        Thank you for purchasing one of our products. We hope you enjoy it for years to come.

        We are sending your free gift via USPS and hope you enjoy it as much as your new unit!

        If you love your new item please share by submitting a review online with the retailer of your purchase.

        If you write a great 5 star review, we will gift to you our double tier linen bracelet bar from our Hives and Honey brand!

        Please send us a screen shot of the online review along with your mailing address to csm@hivesandhoney.com.

        Your feedback and reviews matter – we can’t exist without you!

        If you ever need anything in the future, please feel free to contact us again at your convenience.

        From all of us at Hives & Honey,
        Thank you for your patronage!

  2. Hello. I know that you closed my ticket #23844 because you gave me a solution, but I still have not received the key that you were supposed to send as a replacement. Is there a tracking for it? I am still very pleased with the box but I really need a working key. Thank you so much for your attention to this matter. Sincerely,
    odette

    1. Hi Odette!

      Thank you for contacting us! We apologize that your key has not been received. Please send me your mailing address via csm@hivesandhoney.com as I will send it again with UPS next time. A tracking number will be provided. I’m sorry, we mailed the last key and do not have a tracking number.

      Thank you,
      Lucretia

  3. Received my white cabby jewelry armoire ordered through Amazon. The cabinet, mirror, and legs arrived in excellent condition however I DID NOT RECEIVE HARDWARE OR KEYS. What do I need to do?

    1. Good afternoon!

      Thank you for contacting us. We apologize your armoire arrived without hardware and keys.

      We are able to provide replacement parts for the unit at no charge. Please send me your shipping address at csm@hivesandhoney.com. Upon your response, we will provide a UPS tracking number.

      Thank you,
      Lucretia

  4. I have completed a message for BEEHIVE-FREEGIFT….Where is the free gift? I have already gave you business and purchased your product. Why false advertise a free gift just to collect my name&email information without upholding the inserts promise? I could have continued to be a consumer of your products but this is a sneaky way to get information from people. This tells a lot about a compay. And I still want my gift!

    1. Hi,

      We have sent you an email on 6/25/19 at 2:44 pm to offer you the free gift. We requested your mailing address. Please reply at your convenience. 🙂

      Best,
      Lucretia

  5. Hi. I still haven’t received my free gift.
    Dee Roberge
    3537 Image Ct
    The Villages FL 32163

    1. Good afternoon!

      Thank you for purchasing one of our products! We apologize you have not received your free gift, yet. We’d love to send you a free gift–a limited edition bee key chain from our collection via USPS!

      It should be delivered within 7-10 business days.

      Kind Regards,
      Hives & Honey Team

    1. Good afternoon!

      Thank you for purchasing one of our products! We’d love to send you a free gift–a limited edition bee key chain from our collection!

      Please send your mailing address to csm@hivesandhoney.com

      Kind Regards,
      Hives & Honey Team

  6. Hi,
    Love my new jewellry armoire. Very beautiful! Would love it if you could send along the
    BEEHIVE FREEGIFT.
    Thanks!

    1. Good afternoon!

      Thank you for purchasing one of our products! We’d love to send you a free gift–a limited edition bee key chain from our collection!

      Please send your mailing address to csm@hivesandhoney.com

      Kind Regards,
      Hives & Honey Team

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